With anticipated hires in Orlando, the company will have more than 1,200 employees across all locations. CardWorks, headquartered in Woodbury, New York, has offices in Pittsburgh and Horsham, Pennsylvania in addition to its new Orlando facility. The firm expects to create approximately 240 jobs over the next two years. Leading Locations for 2017: West Coast "Tech" Cities Top List, Smaller MSA's Show Workforce ChopsĬardWorks Servicing, a provider of servicing, operational support, and portfolio management to credit card issuers and installment lenders, will invest $4.2 million to open an operations hub near Orlando, in 30,000 square feet of space at 100 Colonial Center Parkway in Lake Mary, Florida.In Focus: Alternative Workplace Strategies: Open Offices Gaining Traction.Frontline: IQ Orlando Brings High-Tech Life Science Innovation to Central Florida.Frontline: Defend Trade Secrets Act Gives Added Protection for Tech Companies.Cape Coral Positioned for Growth in 2016.Estimated Salary: $20 to $28 per hour based on qualifications. 50 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Shift: 8 hour shift Day shift Evening shift Weekly day range: Weekend availability Work setting: In-person Work Location: In person. #INDEG Job Type: Full-time Pay: From $16. This includes a review of your personal credit history, drug testing, background check, and employment/personal references. CardWorks will do a thorough background check for all hires. Qualifications and Experience: High school diploma or its equivalent 1 year minimum of call center/customer service experience preferred Experience with First Data Resources (FDR), Evolve or related platforms preferred Available to work between the hours of 8am - 11pm Schedules typically require 1 weekend day, and shifts are typically 8 hours Detail oriented with strong organizational skills Excellent written and verbal communication skills Ability to exercise discretion when dealing with confidential information Proficient in Microsoft Office Suite We are an equal opportunity employer. Our team provides an excellent experience by engaging with customers and solving problems, using analytical skills, and articulating the best solution to drive brand advocacy. What you will need to be successful at CardWorks: CardWorks employee success is measured in excellent communication skills, strong customer experience focus, and always putting the customer first. While speaking with account holders, you will evaluate and analyze information to resolve inquiries by asking probing questions and offer solutions that benefit the customer. What will you do as a Call Center Engagement Associate for CardWorks? You will deliver extraordinary customer care by responding to telephone inquiries regarding customer credit card accounts in a fast paced, structured customer focused environment. We allow these values to guide the way we conduct ourselves and our business. These include Commitment, Respect, Integrity, Teamwork, Innovation, Communication, Accountability, and Learning. We value our employees and provide generous benefits to include: Company subsidized medical, dental, and vision insurance Company paid time off 401K retirement plans Life Insurance Internal growth & advancement Short Term Disability Our Critical Values make our work environment highly desirable. F), have helped shape our world class organization into an Employer of Choice. If you are looking for a company that engages you and allows you to use your skills to create a better experience for others, then CardWorks is the place for you! Why CardWorks Servicing? For over 30 years, our Guiding Principles, such as doing the right thing, putting the customer first, and Earn, Learn, and Have Fun (E. CardWorks is a family oriented company that strives for excellence. CWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards. 50 an hour Job description CardWorks Servicing (CWS) is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America. Lake Mary, FL Lake Mary, FL Full-time Full-time From $16.
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